> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-doc-2298-s2s-type-case-sensitive.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Does the Annotation Text in the HTML Disappear?

> Fix disappearing HTML annotation text in MoEngage email campaigns by switching from the custom HTML editor to the drag-and-drop template editor.

## Problem

The annotation text added in the HTML is not saved on the dashboard; instead, it disappears.

<img src="https://mintcdn.com/moengage-doc-2298-s2s-type-case-sensitive/vIMzIa9ro6mWcP-e/images/moengage_94ca4e.png?fit=max&auto=format&n=vIMzIa9ro6mWcP-e&q=85&s=89406724c7ac9a7e3341892c6f653489" width="1518" height="478" data-path="images/moengage_94ca4e.png" />

<img src="https://mintcdn.com/moengage-doc-2298-s2s-type-case-sensitive/yddM2Gw9NzXwsWtt/images/moengage_55be53.png?fit=max&auto=format&n=yddM2Gw9NzXwsWtt&q=85&s=e6dfd5ef46e2ad88e772901e65a5d250" width="1600" height="469" data-path="images/moengage_55be53.png" />

## Solution

To resolve the issue, you could try using drag and drop editor.