> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-doc-2298-s2s-type-case-sensitive.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How Can I See My Support Tickets?

> Track and manage your MoEngage support tickets using the auto-generated email thread or the My Activities page on the support web portal.

When you create a ticket, you receive an auto-generated email to your email address with the ticket number. You can use this email thread to communicate further about the issue or reopen the case.

<img src="https://mintcdn.com/moengage-doc-2298-s2s-type-case-sensitive/jA5_Tv0-ZOquSl0e/images/moengage_adb020.png?fit=max&auto=format&n=jA5_Tv0-ZOquSl0e&q=85&s=ea68af3d42365d620f9cab5012f74d1f" width="1600" height="364" data-path="images/moengage_adb020.png" />

You can open the email to see the details of the ticket.

<img src="https://mintcdn.com/moengage-doc-2298-s2s-type-case-sensitive/17XTUocHUM8RvM8_/images/moengage_eacd74.png?fit=max&auto=format&n=17XTUocHUM8RvM8_&q=85&s=3e6b2d728a013b8ef625d0685fc1412c" width="1600" height="973" data-path="images/moengage_eacd74.png" />

You can also track your open or closed tickets by clicking your name on the web form (top right) and clicking **My activities**.

<img src="https://mintcdn.com/moengage-doc-2298-s2s-type-case-sensitive/MaaR6c47gh31fmXX/images/moengage_a8131f.png?fit=max&auto=format&n=MaaR6c47gh31fmXX&q=85&s=934d0ac33e5ffbbdef1d0f4f45d1502c" width="1600" height="296" data-path="images/moengage_a8131f.png" />

The My activities page is displayed. You can see all your tickets on the **Requests** tab.

<img src="https://mintcdn.com/moengage-doc-2298-s2s-type-case-sensitive/ybOMwHGZ8vUIop3W/images/moengage_2cc3d4.png?fit=max&auto=format&n=ybOMwHGZ8vUIop3W&q=85&s=6f62557a5cd8b0dd3044ba12051ac690" width="1600" height="1000" data-path="images/moengage_2cc3d4.png" />